Frequently asked questions

Bookings

How do I book with a Wonder Source Expert?


Go to www.wondersource.co/profiles to find a coach or expert that can help you acheive your goals! Simply select a coach and click book to see their calendar for meeting availabilty. Once you have booked, you will get a booking confirmtion request and then a follow up confirmation with meeting details once the coach/expert has confirmed the requested date/time.




What type of meeting link will you send me?


We use Google Hangouts for our virtual meetings sessions. You will receive a meeting link from Admin@Wondersource.co after the Coach/Expert has confirmed the date/time for the requested meeting. There is nothing to download, simply click on the link in the calendar invitation and you will be connected to the Coach at the specified time. Note: Make sure to log into Google Hangouts with the email you used for the booking, otherwise you won't be allowed into the private meeting session.





Cancellations

What is your cancellation policy?


If you cancel or reschedule 24 hours before your booking, you will get a full refund. After this period, you will be charged the full price of your booking for the service.




How do I cancel or reschedule my booking?


Simply go to your Bookings tab in your Profile (once you have logged in) and view 'Upcoming Bookings' to cancel or reschedule your booking. You won't be able to do this if your booking is within 24 hours. If you have any issues, please email us at bookings@wondersource.co and we can give you a hand.





  • Instagram
  • Facebook

©2020 by Wonder Source. 

  • Black Instagram Icon